Days after Meagan Brazil-Sheehan's 6-year-old son Luca was diagnosed with leukemia, they encountered Robin the Robot at UMass Memorial Children's Medical Center. Lucas's face brightened upon seeing the 4-foot-tall AI-powered robot, programmed to sound like a 7-year-old girl, addressing him by name. Developed by Expper Technologies, Robin aims to provide emotional support to patients, particularly during times of crisis.

As healthcare workers experience overwhelming pressure and staffing shortages, Robin steps in to engage patients, offering games, music, and companionship. It operates with about 30% autonomy, collecting data to enhance its interaction and future capabilities while complying with health regulations.

Healthcare professionals, such as Karen Khachikyan, CEO of Expper Technologies, noted that Robin mirrors patient emotions, creating a comforting presence. For example, during difficult moments, Robin can offer soothing music or games, helping to alleviate anxiety, like the time a woman experiencing a panic attack specifically requested the robot's company.

Robin’s introduction to pediatric care stemmed from a desire to combat loneliness in children, particularly in hospital environments. Designed with patient interactions in mind, Robin adapts its personality based on responses, making each visit unique and personalized.

With ongoing projects to evolve Robin's abilities, including monitoring vital signs and assisting with daily tasks, this charming companion is positioned to become an essential part of caregiving in the future, supporting both healthcare professionals and patients in meaningful ways.