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Egypt's Pushback: Government Responds to Travel Blogger's Scathing Airport Review

The Egyptian government launched a strong defense following a travel blogger's harsh criticisms of Cairo's airport, citing security footage and threatening legal actions.

By Vivian Yee and Rania KhaledSource: nytimes.com1 min read
Egypt's Pushback: Government Responds to Travel Blogger's Scathing Airport Review
Image via nytimes.com

In brief

Amid plans to boost tourism, the Egyptian government reacted to a travel blogger's contemptuous review of Cairo International Airport, defending its reputation while highlighting the importance of tourism to the economy.

In a recent episode that underscores the sensitivities of authoritarian regimes to public criticism, Egypt's government found itself in a war of words with travel blogger Ben Schlappig. The controversy erupted after Schlappig published a scathing review of Cairo International Airport on his blog, One Mile at a Time, calling the staff “actively hostile and rude,” the service “disorderly,” and the overall experience “chaotic.” His unflattering comments, including a pointed comparison to the Addis Ababa airport amid ongoing political tensions, have drawn a sharp response from Egyptian officials.Following the post, Egypt’s Civil Aviation Ministry issued a lengthy, 1,100-word reaction, citing security footage to rebut the claims made in the blog. They questioned: “Is it reasonable for a passenger to visit two lounges before a single flight?” This rhetorical inquiry illustrates their frustration, as any negative portrayal of national services can have substantial implications for Egypt's tourism-driven economy.With a goal of attracting 30 million visitors by 2028, the Egyptian government is heavily investing in tourism infrastructure. New high-end hotels and refurbishments of historic attractions are in the pipeline, while the new museum of antiquities near the Great Pyramids has garnered positive reviews. As tourism constitutes a vital sector, employing one out of every twelve citizens, the stakes are high. The tit-for-tat exchange highlights the precarious balance that authoritarian governments must strike between promoting their image and managing dissenting voices, especially in the realm of travel and tourism.

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