The mother of two young women who were badly injured in the New Year's Day fire in the Swiss resort of Crans-Montana had a private encounter with the couple who own the bar.

Leila Micheloud had said earlier she wanted to speak privately to Jacques and Jessica Moretti, who were attending a hearing on the fire that left 41 people dead and 115 injured.

A lawyer for the victims' families, Sébastien Fanti, said it was an extremely intense moment and rare in its humanity, without going into what was said.

During the hearing, Jacques Moretti was questioned by lawyers for the families, and his wife was due to face further questions on Thursday.

Micheloud told reporters outside the hearing in the Swiss town of Sion that her presence showed that the victims were not just names on a list but they too had faces.

Micheloud's daughters suffered severe injuries; Farah, 20, is still hospitalized with burns on over 35% of her body.

Another mother, Laetitia Brodard-Sitre, lost her 16-year-old son Arthur in the disaster, underscoring the urgent demand for truth and accountability.

Jacques and Jessica Moretti are under investigation for involuntary manslaughter and negligence. Their lawyer insists that they are committed to facing justice for their part in the tragedy.

As investigations continue, serious safety questions arise concerning the bar's operations before the fire, which highlights the ongoing impact of this catastrophe on the community.