In a move to address growing concerns, Apple has suspended its artificial intelligence feature that summarized news alerts after it faced backlash from media organizations and consumers alike.
Apple Pauses AI News Alerts Amid Criticism and Errors
Apple Pauses AI News Alerts Amid Criticism and Errors
Apple has halted the use of its AI-generated news alerts following widespread complaints about inaccuracies in the service.
Apple's recently launched AI feature was intended to curate news alerts for users but quickly attracted criticism for frequent errors and misinformation. Notably, an incorrect alert falsely reported a suicide related to the case of UnitedHealthcare CEO Brian Thompson, causing further anxiety among users and media outlets. Responding to pressure, including from prominent organizations like the BBC and the New York Times, Apple announced the temporary discontinuation of the feature for news and entertainment apps.
An Apple spokesperson confirmed that notification summaries for these categories would be unavailable in the latest beta software updates—iOS 18.3, iPadOS 18.3, and macOS Sequoia 15.3. Other applications may still display AI-generated summaries, but they will be indicated with italicized text to clarify their source.
The BBC expressed gratitude for Apple’s responsiveness, emphasizing the importance of accurate news delivery in maintaining trust with audiences. Despite its aim to enhance efficiency by consolidating multiple notifications into a single alert on users' lock screens, the launch of this feature in December regrettably led to a decline in credibility.
This development comes in the wake of Apple's financial struggles, with shares falling over 4% amid disappointing sales reports, particularly in China. As the tech giant aims to revamp its AI offerings, it faces the challenge of ensuring both precision and consumer confidence going forward.
An Apple spokesperson confirmed that notification summaries for these categories would be unavailable in the latest beta software updates—iOS 18.3, iPadOS 18.3, and macOS Sequoia 15.3. Other applications may still display AI-generated summaries, but they will be indicated with italicized text to clarify their source.
The BBC expressed gratitude for Apple’s responsiveness, emphasizing the importance of accurate news delivery in maintaining trust with audiences. Despite its aim to enhance efficiency by consolidating multiple notifications into a single alert on users' lock screens, the launch of this feature in December regrettably led to a decline in credibility.
This development comes in the wake of Apple's financial struggles, with shares falling over 4% amid disappointing sales reports, particularly in China. As the tech giant aims to revamp its AI offerings, it faces the challenge of ensuring both precision and consumer confidence going forward.
