PostNord, Denmark's state-run postal service, is set to phase out all letter deliveries by the end of 2025, highlighting a significant transformation in how communication is conducted in the country. This decision arises from an alarming 90% decline in letter volumes since the early 2000s, effectively bringing an end to 400 years of letter delivery. As part of this shift, Denmark's 1,500 postboxes will begin to disappear starting June 1, 2025.
Denmark's Postal Service to Cease Letter Deliveries by 2025

Denmark's Postal Service to Cease Letter Deliveries by 2025
Denmark's PostNord is ending its letter delivery service, marking a major shift in communication practices as digital alternatives thrive.
Transport Minister Thomas Danielsen reassured citizens that the ability to send and receive letters will persist, with alternative companies stepping in to handle deliveries. This move reflects a broader trend across Europe as postal services confront dwindling letter volumes; for instance, Germany's Deutsche Post recently announced it would be cutting 8,000 jobs. Denmark’s reliance on digital communication, including the use of a Digital Post app, has precipitated this shift.
The decline is stark: letter usage plummeted from 1.4 billion items in 2000 to just 110 million in 2022. This shift poses particular challenges for the elderly and those in rural areas, as Danish MP Pelle Dragsted has pointed out, raising concerns about access to communication.
PostNord anticipates that approximately 1,500 of its 4,600 employees will be impacted by this decision. The company is pivoting its focus towards parcel deliveries, with plans to allow refunds for any postage stamps purchased this year or in 2024 within a limited timeframe in 2026. Chief executive Kim Pedersen noted that the digital shift is unmistakable, with a 30% drop in letter volumes over the last year alone. PostNord also has operations in Sweden and is jointly owned by both Danish and Swedish stakeholders.
The decline is stark: letter usage plummeted from 1.4 billion items in 2000 to just 110 million in 2022. This shift poses particular challenges for the elderly and those in rural areas, as Danish MP Pelle Dragsted has pointed out, raising concerns about access to communication.
PostNord anticipates that approximately 1,500 of its 4,600 employees will be impacted by this decision. The company is pivoting its focus towards parcel deliveries, with plans to allow refunds for any postage stamps purchased this year or in 2024 within a limited timeframe in 2026. Chief executive Kim Pedersen noted that the digital shift is unmistakable, with a 30% drop in letter volumes over the last year alone. PostNord also has operations in Sweden and is jointly owned by both Danish and Swedish stakeholders.